Elkton, TN

I was kept informed on arrival time and work progress during the entire checkup. Professional and informational.

I was seeking a second opinion after my existing service provider painted a picture of doom. Air Outlook showed me where corners may have previously been cut, and how inaccurate information... read more may have been fed to me by overlooking some of the details that were otherwise obvious to Air Outlook.

Trey was super nice! He went above and beyond to show me the unit, what temperatures my vents were shooting out, and what the standard reading should be for inside... read more and outside the unit. He was extremely helpful, and I’m glad they worked with such prompt service. Thanks again Trey

They definitely took care of our issues. Were very professional and very helpful. Truly appreciate what they did for us.

We truly appreciate the professionalism and attention to detail shown by the owner and his team. From our very first call, he responded promptly and had our air system up... read more and running without delay. During the follow-up visit, we received a thorough assessment of our entire system. Their honesty stood out—there was absolutely no pressure to purchase additional services or upgrades. I wouldn’t hesitate to recommend this company to anyone looking for reliable and trustworthy service.

Incredibly friendly and professional. Kept us updated clearly on time they could fit us in and when they would arrive. Definitely would hire again and recommend!

We had Air Outlook install a new HVAC & Tankless water heater last fall and were extremely pleased with the installation, communication and service after the fact.

AWESOME! AWESOME! AWESOME! Service from dispatch to repair. Professional people with a heart for people. What more can you ask for. A/C is running perfectly. Thanks so much. ❄️🥶

The technician was wonderful and thorough. A great experience.

Very thorough inspection provided with my tune-up. Great service and answered all my questions.

Work was thoroughly done and clearly explained!!

I took advantage of the 79.00 ac tune upfrom Air Outlook inc. Jeffrey was my technician and he was great. He explained in terms that I could understand(lol) every step... read more that he was doing. Explained his diagnostic findings in full detail. Will definitely use again. Thank you Air Outlook Inc.

The serviceman, Steven, was very professional, informative, curious and respectful of my space. peace*

Johnny was amazing and kept us super informed about our a/c unit and any issues we had.

Johnny Cooper with Air Outlook is a fantastic technician. He was early to the appointment, polite, and cleaned up. We had to have a difficult conversation about full replacement of... read more my HVAC unit and he handled it very well. I would happily recommend him yo anyone for the HVAC service or replacement needs. I liked them so much, that I added my parents to the membership plan as well.

Johnny was a nice young man!! He was on time and Very professional. He knew his information. He explained everything in simple terms that could be understood. He took... read more pics and explained in detail what was going on. He was very thorough. I would recommend him to my neighbors & friends. Thank you Johnny. Rose Phillips 🌹

Johnny Cooper was very knowledgeable and professional! He was thorough in estimating what was needed for our existing HVAC system

Johnny was polite, thorough and explained each option in detail. Complete information and patient explanations. Went above and beyond and I would completely recommend this seemingly honest company.

Knowledgeable, competent, efficient. Patient- took the needed time to explain everything to me. Very pleasant and helpful.

Johnny serviced my unit today and I appreciate how friendly and thorough he was. I'm thankful for his complete explanation of everything. I was happy to complete the membership plan.

We had our new home AC looked at by Jeff. We were already down 3 ibs on refrigeration due to loose/leaking valves. We also had minor issues with our attics... read more units, like pipe grommets not installed and just throw in the drain pan by new construction contractors. Jeff showed me all his findings and explained how I could fix the small stuff. He was polite, friendly, even wore boot covers inside. Definitely give these guys a call to get on their plan with these new homes. Thanks, Jeff!

Sincerely, appreciate the quick response to our service call and the fantastic work!

Johnny's service was outstanding! He explained in detail and showed me everything that he was doing.

Very satisfied questions were answered and things to be done were explained Johnny was very nice and explained things well

Very professional service. Arrived on time and work was done quickly. Very pleased with everything.

Extremely professional and friendly staff. These folks know what needs to be done..everytime I have had any issue they addressed it immediately and professionally. Highly recommend..

My home never cooled efficiently and upon having inspections done from several companies, I discovered it was due from a prior poor workmanship and some of the ductwork was not... read more even connected and it was in complete disarray. Air Outlook's price was competitive (actually lower than the other bids, even with the extra work) and their team resolved the problem with an affordable solution. They are just good folks to work with from the sweet lady who answers the phone to the great guys who actually do the work to cool you! A 5 🌟 recommendation!