Air Conditioner Repair & Installation

This can be one of two decisions that sometimes leave you feeling overwhelmed or just unsure of what’s the best for you to do.

When your HVAC system is working properly, you or your home is comfortable. Most likely your not experiencing any significant increase in your utility bills. When a part of your heating or cooling system malfunctions or your unit stops working altogether, how do you decide if it’s time to repair or replace it?

We are here to help. We want to help you invest your money wisely. So you can get the most benefit out of your budget. First, to help simplify things. Let’s break these down and discuss them individually.

When Should You Repair Your Unit?

We can provide a thorough diagnosis of your system. Once completed, we will discuss with you the options that will help make an investment you will benefit the most from. To help you with this decision, we’ve put together a list below to consider.

Here are some reasons to repair the unit:

  • The cost of repairs is less than one-third the cost of a replacement
  • The unit is less than 10 years old
  • The unit is still under warranty (see your warranty terms)

When Should You Replace Your Unit?

Replacing all or part of a heating and cooling system can be a big investment. Sometimes you might need to finance this investment with Wells Fargo, Spectrum AC or Alabama Power. When an aged unit has continuous issues or shows signs of that it’s energy efficiency isn’t what it used to be, it could be more economical to upgrade your home comfort system. We can help you diagnose your heating and cooling system, as well as help you choose a replacement that fits your needs and budget.

Here are some reasons for replacing your heating or cooling unit:

  • Cost of repairs is near 50% of the cost of a replacement
  • System requires frequent repairs.
  • Humidity problems that signal operating issues
  • Warranties have expired
  • High dust and low air quality problems
  • Furnace is more than 15 years old
  • Heat pump or AC is more than 10 years old

Parts limited warranty

With replacement parts, there is always a concern about how well it will be, but all of our parts come with a 1-year or more parts warranty provided by the manufacture. Each invoice will have details of how much warranty comes with the part or parts that was replaced.

Labor warranty

All of our repairs come with a 1-year labor warranty and a customer with a service plan gets 2 years labor warranty. For any reason or concern you have. Give us a call and we will return to check on our repair for no charge. Our diagnostic charge will only apply if the issue found isn’t related to our repairs.


Most of the time, repairing your existing system will be the best option. The diagnostic call includes a full diagnostics of your system.  We will provide information about the issue and explain all of your available options, once we diagnose the problem,

Service Plan Customers

Repairs are inevitable with any air conditioning system. So we have designed our service plans to help with the cost All of our customers that are on a service plan will receive 15% off the invoiced repair cost.


Parts limited warranty

Heil gas and oil furnaces and R410A-based air conditioners, heat pumps, fan coils, geothermal, ductless systems and small package products carry a 10-year limited warranty on parts to the original owner. When product is used in a residential application and properly registered within 90 days after original installation. Otherwise, the parts warranty period is five years from the date of installation. The remainder of the first five years of parts warranty is available to subsequent owners, but such coverage terminates on the five-year anniversary of the original installation of the product.

No Hassle ReplacementTM limited warranty

Select Heil heating and cooling products provide a one-time equivalent unit replacement if the compressor, outdoor coil, evaporator coil (fan coils only), or heat exchanger. Should a failure during the No Hassle ReplacementTM limited warranty period, which varies in length of coverage from

1 to 10 years to the original purchaser. As the product features and efficiencies get better, so does the No Hassle Replacement limited warranty in order to give you the maximum protection for your heating and cooling system.

The heart of the heating system

Heil Heating & Cooling Products back the heat exchanger with longer limited warranty periods (up to lifetime available on select models) to the original owner. When product is used in a residential application and properly registered within 90 days after original installation. Coverage varies by furnace type, so please see enclosed charts for length of coverage details.

The heart of the cooling system

Compressors in Heil cooling products utilizing environmentally sound R410A refrigerant carry a 10-year limited warranty to the original owner, when product is used in a residential application and properly registered within 90 days after original installation.

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